Join Our Team!

Your career with Banksia

Banksia Paediatrics is a specialist paediatric clinic providing expert care in general and developmental paediatrics. Founded in 2025, we’re a small and growing practice built on a genuine commitment to children and their families, and we believe great care starts with great people.

We see patients from infancy through to adolescence, including children with complex developmental, behavioural and neurodevelopmental needs. Our families often arrive carrying real worry for their child, and every member of our team plays a part in making their experience feel safe, warm and supported, from the consult room to the front desk.

Because we’re small and growing, the people who join us now help shape what Banksia becomes. We back our team to grow, with clear pathways, real investment in your development, and the kind of work that matters every single day.

If you’re someone who lives our values of compassion, accountability and transparency, who genuinely enjoys working with children and families, thrives in a close team, and brings both warmth and precision to everything you do, we’d love to hear from you.

Specialists & Physicians

We’re looking for passionate doctors to join our team and make a difference in children’s lives. Here, you’ll find opportunities to grow in your career while providing exceptional care to families in our community. Let’s team up to support little ones on their health journeys!

Current Opportunities
GP - Special Interest in Neurodiversity

Allied Health Professionals

Whether you’re seeking a full-time role within our team or would like to discuss renting one of our modern consulting rooms, we’d love to hear from you.

Bring your skills to a supportive, family-focused environment where collaboration, compassion, and growth are at the heart of what we do.

Current Opportunities

Reception & Administration

We’re seeking vibrant, passionate people to join our team in an administration role. No medical experience is required, just a positive attitude and a willingness to grow your skills in administration, management, and healthcare.

If you’re looking for a supportive environment where every day makes a difference for families, we’d love to hear from you.

Current Opportunities
Medical Receptionist

Our Space

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Just imagine working for a company that delivered...

Meaningful Impact
Every day you’ll make a difference for children and families in the community, helping them navigate challenges and celebrate milestones.

Supportive Culture
We pride ourselves on compassion, growth, resilience, transparency, and accountability. You’ll be part of a team that values people, not just processes.

Streamlined Systems
Our aviation-inspired checklists and workflows remove the usual frustrations of private practice, allowing you to focus on what matters most – patient care.

Flexibility and Choice
Join as a contractor or staff member, part-time or full-time, with room to shape your work around your lifestyle and career goals.

Reliable Referrals
We maintain strong relationships with GPs and the local health community, meaning a steady stream of appropriate patients.

Modern Facilities
Consult in well-designed, private rooms that reflect professionalism while keeping children and families comfortable.

Professional Growth
We actively encourage continuous learning, peer collaboration, and opportunities to expand your scope of practice.

A Vision for the Future
Banksia is growing rapidly on the Central Coast. Joining now means being part of building something special – an innovative, child-focused clinic with ambitious plans for scale.

Join Our Caring Team Today!

Your passion for children’s health can make a real difference in our clinic. We’re eager to connect with compassionate people ready to embark on this journey with us. Let’s chat about nurturing the health and growth of children together!

Apply Now
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Now recruiting · Central Coast, NSW

GP with a Special Interest in Neurodiversity

Banksia Paediatrics · Position Description · June 2026
Independent contractor Flexible sessions ADHD shared care

As Banksia grows, we are developing a GP co-prescribing / transfer-of-care pathway for children and adolescents with ADHD who have been diagnosed and stabilised by our paediatricians. We're seeking a GP with a genuine interest in neurodiversity to provide structured follow-up reviews for these patients.

You'll work with patients who already have a confirmed diagnosis and an established treatment plan, and your role is to review, monitor and support their ongoing medication management in close collaboration with our paediatric team. If you've ever wanted to practise with real depth in a specialist space, this role is built for that.

About Banksia Paediatrics

Banksia Paediatrics is a specialist paediatric clinic on the Central Coast, founded in November 2025, providing high-quality general and developmental paediatric care to children and families.

We built Banksia around a simple question: what if a paediatric practice could deliver world-class clinical care, supported by the kind of reliability and teamwork you find in aviation? The answer is a clinic with clear systems, excellent communication, and a culture that genuinely puts families first. Our values (transparency, accountability, compassion) shape how we work together, how we support our clinicians, and how we show up for the children and families who trust us.

Key responsibilities

Clinical

  • Conduct structured review appointments for paediatric and adolescent patients with ADHD, under shared care with Banksia's paediatricians.
  • Prescribe and monitor stimulant and non-stimulant ADHD medications in accordance with NSW Health regulations and the agreed shared care framework.
  • Review symptom scales, school and parent feedback, and relevant investigations (weight, height, blood pressure, heart rate) at each visit.
  • Identify patients who may have deteriorated or whose complexity has increased, and refer back to the paediatrician promptly.
  • Manage intercurrent health concerns as they arise within your scope.
  • Maintain clear, timely clinical documentation in Gentu (our practice management system).
  • Communicate proactively with families and, where relevant, schools, allied health providers and other GPs.

Collaboration & systems

  • Work within Banksia's documented ADHD shared care pathway and clinical protocols.
  • Attend regular clinical huddles or case review meetings with the paediatric team (format and frequency by agreement).
  • Participate in continuous improvement of the shared care model as the pathway evolves.
  • Uphold Banksia's values of transparency, accountability and compassion in all patient and team interactions.

About your patients

Your patient list will comprise children and adolescents aged approximately 5–18 years who have been assessed and diagnosed by a Banksia paediatrician and commenced on ADHD medication. Reviews focus on medication efficacy, side-effect monitoring, growth parameters and general wellbeing.

Families coming to Banksia typically have a good understanding of their child's diagnosis and are engaged in their care. You'll be stepping into an established therapeutic relationship, which makes the work both easier and more meaningful.

Working arrangement

This is an independent contractor role. You'll operate from Banksia's consulting rooms on the Central Coast, using our administration team, booking systems and clinical software. A service fee, expressed as a percentage of your billings, is payable to Banksia in return for rooms, reception, Gentu access and administrative support.

You'll bill patients directly under your own provider number using MBS items appropriate to each consultation (typically Items 23 or 36). Patients are privately billed with a gap fee above the Medicare rebate. As an independent contractor you retain all billings after the service fee, and are responsible for your own ABN, tax and professional indemnity insurance.

We offer genuine flexibility around days and session structure, whether you're looking for one focused clinic day per week or three, we're keen to find an arrangement that works for you and our patients.

What Banksia offers

Well-organised systems. Aviation-inspired checklists: less administrative friction, more clinical focus.
A strong referral base. Our paediatricians generate a consistent stream of appropriate patients for shared care review.
Modern rooms. Professional consulting suites in a purpose-designed paediatric environment.
Close collaboration. An experienced developmental paediatrician invested in your success.
Clear protocols. A structured shared care pathway, so you'll never be left without guidance.
Values-driven culture. Built on compassion, transparency and genuine respect for clinicians and families.
Flexible sessions. By negotiation, designed around your lifestyle and career goals.
Room to grow. Opportunities to expand within the practice as Banksia grows.

About you

Essential

  • Medical degree and current unconditional AHPRA registration as a general practitioner (FRACGP or equivalent). We are not able to provide GP supervision.
  • Current Medicare provider number.
  • A genuine clinical interest in ADHD, neurodevelopmental presentations, or child and adolescent mental health.
  • Experience prescribing stimulant and non-stimulant ADHD medications, or a clear willingness to develop this through supervised practice.
  • Demonstrated ability to work within a structured shared care or collaborative model.
  • Excellent communication with children, adolescents and families.
  • Own ABN and current professional indemnity insurance (or commitment to obtaining these prior to commencement).

Highly regarded

  • Experience in paediatrics, child and adolescent mental health, or a special-interest GP role.
  • Personal or professional lived experience of neurodivergence. We welcome the perspective this brings.
  • Familiarity with NSW Health stimulant prescribing regulations and approval pathways.
  • Experience with shared care models in a private specialist or GP setting.

Our values

How we work, and who we look for

Our values aren't posters on a wall. They're the actual test of whether you'll thrive here. The right person doesn't just tick these boxes. They live them, and understand why each one matters to the children and families in our care.

Compassion Meet every family where they are, in their worry, not above it.

A medication review can feel routine from the inside, but for the family it's the moment they find out whether their child is doing okay. We lead with kindness, especially when the day is full, because a child who already feels different, and a parent carrying months of worry, remember how you made them feel long after they forget what you said.

Accountability Own the outcome, not just the task.

True alignment of what you say and what you do: the self-awareness to see where you fell short, and the maturity to fix it without being asked. Shared care only holds together when everyone owns their part, and in a small team there is nowhere for a dropped ball to hide, which is a good thing. A deterioration that goes unnoticed, a script that lapses, a review that slips isn't admin, it's a child's stability at stake. We own the details that matter, refer back the moment something changes, and follow through.

Transparency Say the true thing, kindly and early.

No surprises, no spin, no hard news saved for later. Shared care runs on straight talk: with families about what the medication can and can't do, and with the paediatric team the moment a concern arises. Families trust us with their children, and we earn that trust by being honest with them, and with each other. Trust is the whole job.

How to apply

We'd love to hear from GPs genuinely excited about this kind of work. You don't need to have done it before. If you have the right values, a real interest in neurodiversity, and a desire to practise with depth and purpose, we'll invest in helping you get there.

Send your EOI & CV →
Applications reviewed on a rolling basis. A conversation before applying is always welcome.
banksia PAEDIATRICS
Resilient children build resilient communities.
Now recruiting · Central Coast, NSW

Medical Receptionist

Banksia Paediatrics · Position Description · June 2026
Part-time · 4 days Mon–Thu, 8:30am–5:00pm Erina NSW

The Medical Receptionist is the first point of contact for our patients and their families, by phone, email and in person. This role is responsible for the smooth running of day-to-day reception operations, supporting the Practice Manager and clinical team to deliver exceptional care. The ideal candidate is organised, calm under pressure, efficient and genuinely kind, with the administrative skills to match.

Position details

Position titleMedical Receptionist
Reports toPractice Manager
LocationBanksia Paediatrics, Suite 2.33, 4 Ilya Ave, Erina NSW 2250
Employment typePart-time, 4 days (Monday–Thursday, 8:30am–5:00pm), with potential to move to 5 days
AwardHealth Professionals and Support Services Award 2020 (MA000027)
ClassificationPer qualifications and experience. To be confirmed against current MA000027 pay guide
Remuneration$34.00/hr commencing, rising to $38.00/hr on achievement of agreed competency milestones

About Banksia Paediatrics

Banksia Paediatrics is a specialist paediatric clinic providing expert care in general and developmental paediatrics. Founded in 2025, we are a small and growing practice built on a genuine commitment to children and their families, from the consult room to every conversation at the front desk. We see patients from infancy through to adolescence, including children with complex developmental, behavioural and neurodevelopmental needs. Our families often arrive carrying real worry for their child, and every member of our team plays a role in making their experience feel safe, warm and supported.

This is a role for someone who embodies our core values of compassion, accountability and transparency. This is someone who genuinely enjoys working with children and families, thrives in a small team, and brings both warmth and precision to everything they do.

Key responsibilities

Patient & family experience

  • Greet patients, families and visitors in a warm, professional manner.
  • Answer incoming calls promptly and courteously, triaging queries appropriately.
  • Respond to patient enquiries via phone and email with accuracy and care.
  • Manage patient wait times with clear, proactive communication.
  • Create a welcoming, calm waiting room environment.
  • Handle sensitive conversations with empathy and discretion, including families receiving concerning diagnoses or navigating complex referral pathways.

Appointments & scheduling

  • Manage the appointment book using Gentu practice management software.
  • Book, reschedule and cancel appointments in accordance with practice protocols.
  • Process incoming GP referrals and ensure appropriate allocation of appointment types.
  • Confirm appointments and send pre-appointment information to families as required.
  • Coordinate follow-up appointments and recall processes under the direction of the Practice Manager or clinician.
  • Prepare daily appointment schedules and ensure clinicians have relevant paperwork prior to consultations.

Billing & Medicare

  • Process patient billing accurately in Gentu, including specialist Medicare item numbers.
  • Inform patients of fee schedules and payment policies at the time of booking and attendance.
  • Handle EFTPOS, credit card and cash payments and provide receipts.
  • Submit Medicare and private health fund claims on behalf of patients where applicable.
  • Manage end-of-day reconciliation in line with practice procedures.
  • Assist with accounts receivable and outstanding account follow-up as directed by the Practice Manager.

Clinical correspondence & records

  • Receive, scan, file and distribute incoming clinical correspondence (specialist reports and GP letters).
  • Prepare and send outgoing correspondence as directed.
  • Maintain accurate, up-to-date patient information in Gentu in accordance with privacy legislation.
  • Track the status of incoming referrals and outstanding clinical documents, escalating delays to the Practice Manager.
  • Ensure patient records are prepared and accessible ahead of each consultation.

General administration

  • Open and close the practice in accordance with start- and end-of-day procedures.
  • Monitor and maintain the appearance of the reception area, consulting rooms and waiting room.
  • Order and manage stationery, clinical consumables and office supplies as required.
  • Support the Practice Manager with administrative tasks as directed.
  • Participate in staff meetings, training and ongoing professional development.
  • Contribute to practice quality improvement and accreditation activities.

Selection criteria

Essential

  • Demonstrated experience in a medical reception, specialist practice or similar health administration role.
  • Excellent interpersonal and communication skills: warm, professional and patient-focused.
  • Strong computer literacy, with the ability to quickly learn practice management software (Gentu an advantage).
  • Meticulous attention to detail and accuracy in data entry and record management.
  • Ability to manage competing priorities calmly and effectively in a busy clinical environment.
  • Understanding of patient confidentiality and the Privacy Act 1988.
  • Current Working with Children Check (NSW), or willingness to obtain prior to commencement.
  • Current First Aid & CPR certification, or willingness to complete prior to commencement.
  • Current National Police Check, or willingness to obtain prior to commencement.
  • Unrestricted working rights in Australia.

Desirable

  • Experience in a specialist or paediatric medical practice.
  • Familiarity with Gentu or similar software (e.g. Best Practice, Medical Director).
  • Working knowledge of specialist Medicare Benefits Schedule (MBS) item numbers.
  • Understanding of specialist referral pathways in the Australian health system.
  • Experience working with children, families and/or individuals with developmental or complex health needs.
  • Certificate III or IV in Health Administration or equivalent.

Personal attributes

We are a small team and every person in it matters. We are looking for someone who:

  • Is genuinely warm and caring with children, families and colleagues.
  • Takes pride in doing things well, even the small things.
  • Remains calm and professional when things get busy or families are distressed.
  • Is proactive and uses initiative.
  • Is discreet and trustworthy, because families share sensitive information with us every day.
  • Is a team player who supports colleagues without being asked.

Conditions of employment

  • Satisfactory completion of a pre-employment interview and reference checks.
  • Current Working with Children Check (NSW) and National Police Check maintained throughout employment.
  • Current First Aid & CPR certification.
  • A structured induction and orientation programme.
  • Ongoing development check-ins throughout the year: forward-looking conversations focused on your growth, not just assessment.
  • A formal capability review at three months, by which point you are expected to meet the minimum competency standards for the role, with further reviews at six and twelve months tied to your competency milestones and pay progression.
  • Written records of capability and milestones met, maintained throughout employment.

Note: the capability reviews are development-focused checkpoints that also document progress toward your competency milestones. The three-month review confirms the minimum standards for the role have been met. Under the Fair Work Act, the statutory minimum employment period for unfair-dismissal purposes is 12 months for a small business employer (fewer than 15 employees). This document is not the employment contract; terms are governed by the executed contract of employment.

Our values

How we work, and who we look for

Our values aren't posters on a wall. They're the actual test of whether you'll thrive here. The right person doesn't just tick these boxes. They live them, and understand why each one matters to the children and families in our care.

Compassion Meet every family where they are, in their worry, not above it.

The waiting room is often the hardest part of a family's day, and how we treat them there shapes everything that follows. We lead with kindness, especially when it's busy. Because a frightened child and an anxious parent remember how you made them feel long after they forget what you said.

Accountability Own the outcome, not just the task.

True alignment of what you say and what you do. The self-awareness to see where you fell short, and the maturity to fix it without being asked. In a small team there is nowhere for a dropped ball to hide, and that is a good thing. A missed referral or a billing error isn't admin, it's a family's care delayed. We own the details that matter, and we follow through.

Transparency Say the true thing, kindly and early.

No surprises, no spin, no hard news saved for later. Families trust us with their children, and we earn that trust by being straight with them, and with each other. Trust is the whole job.

How to apply

If this sounds like you, we'd love to hear from you. Please send a brief cover letter telling us why this role appeals, along with your CV.

Apply for this job →
Applications reviewed on a rolling basis. A conversation before applying is always welcome.
banksia PAEDIATRICS
Resilient children build resilient communities.